How a Technology Company Turned Its Omnichannel CX Dream into a Reality with Logik.io

Sep 21, 2023 8:00:00 AM | CPQ How a Technology Company Turned Its Omnichannel CX Dream into a Reality with Logik.io

From the Dreamforce 2023 stage: How Keysight Technologies uses Logik.io’s advanced configuration to power omnichannel experience.

At Logik.io, we’re in the business of helping organizations innovate and push boundaries that lead to enhanced customer experiences and greater sales productivity. One such company is Keysight Technologies, a leading technology company that helps its engineering, enterprise, and service provider customers accelerate innovation to connect and secure the world. 

So it was our distinct honor to share the stage with Sunildev Kyathaganahally, Senior IT Architect at Keysight, at Dreamforce this year. 

Onstage at the Campground, Sunildev walked the Dreamforce audience through the company’s omnichannel goals, which included creating a frictionless online experience for customers to discover, configure, and buy Keysight’s complex products, as well as enhancing sales productivity and performance across multiple channels. 

With the help of Logik.io’s advanced configuration and omnichannel selling capabilities, Keysight has seen monumental benefits, including a 40% reduction in quoting time and 50-80% less time spent on CPQ maintenance

The bottom line? With Logik.io, Keysight is now able to:

  • Drive sales efficiency and productivity
  • Provide a modern digital experience for customers
  • Streamline and innovate architecture
  • Expand omnichannel revenue

If you weren’t on the scene at Dreamforce and missed Keysight’s omnichannel transformation story, never fear. Our team is on hand to talk through the details and discuss how Logik.io can help you to achieve your omnichannel sales goals. 

Want more perspective on Logik.io’s experience at the conference? Check out our Dreamforce 2023 event recap.

 

Blake Grubbs

Written By: Blake Grubbs

Blake has successfully helped several high-growth tech startups build and scale marketing over the past 10 years. Held marketing leadership roles at Seismic, Drift, Alyce, and Simplr, all who successfully doubled and tripled ARR bookings during his tenure. He has a Bachelor's Degree in Business Administration and Management from Boston University's Questrom School of Business.