Is legacy CPQ administration draining your bottom line?
No one ever said CPQ administration was easy. But there are several factors hidden in legacy CPQ systems that make admin harder—and more costly—than it needs to be.
Frustration isn’t the only cost of legacy CPQ; an admin experience that’s full of friction and tediousness can affect your company’s bottom line, too. It’s critical to uncover the hidden costs of operating a legacy system, and then decide if the time is now to say goodbye to CPQ that’s draining your business in multiple ways.
What are some of the unnecessary costs hiding within legacy CPQ admin?
Tedious Custom Scripting
Legacy CPQ tools often require extensive custom scripting for the creation and management of configuration rules. In these systems, the necessary reliance on coding expertise not only slows down the rule creation process but also introduces the risk of errors. Negative financial impacts can arise from the time and resources you need to invest in script development and ongoing maintenance.
Convoluted Rule Hierarchies
With legacy CPQ tools, the creation and management of configuration rule hierarchies can be a convoluted process. The intricacies of specifying rule dependencies and order of execution often lead to both errors and delays. This complexity can result in misconfigurations, ultimately leading to lost sales and increased costs associated with rework.
Time-Consuming Troubleshooting
The auditing and troubleshooting of configurations in legacy CPQ tools can be time-consuming and challenging. Identifying the source of errors, understanding rule interactions, and ensuring compliance with business policies can require significant manual effort. In legacy CPQ tools, this process not only impacts productivity but also results in potential revenue loss due to delayed quote deliveries.
Hampered New Product Introductions
Legacy tools often struggle to accommodate the seamless introduction of new products into the CPQ system. The manual effort required for updating catalogs, configuring pricing, and establishing rules for new products can be a major hindrance to quick market entry.
Cumbersome Catalog Management
Legacy CPQ tools often entail arduous product catalog management processes. The time and effort required to update and maintain product information, pricing models, and bundling configurations can result in substantial lost opportunity costs.
Limited Scalability and Integration
Unfortunately, legacy CPQ tools often struggle to scale with the growing needs of a business and do not integrate seamlessly with other essential systems. This lack of scalability and integration can hinder agility and responsiveness to market changes.
If you’re sick of having legacy CPQ tools drain your time, resources, and bottom line, it might be time to switch to a next-generation solution that can support you today and scale to tomorrow.
Want to get a jump on finding your next (and hopefully last) CPQ solution?
Here are 50 new questions for your next CPQ RFP.
